Shipping policy

 

Thank you for shopping at lovedollc.com. Below are the details regarding our shipping options, processing times, and delivery policies.

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### 1. ORDER PROCESSING & PRODUCTION TIME
* **Standard In-Stock Items:** Orders are processed and dispatched within **1–3 business days** after payment confirmation.
* **Custom & Full-Sized Dolls:** Custom-made dolls require dedicated production and quality control inspection. Production typically takes **7–15 business days** before dispatch.
* Once your package has been shipped, you will automatically receive a shipping confirmation email containing your tracking number and carrier details.

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### 2. ESTIMATED DELIVERY TIMES
Delivery times vary depending on the destination and shipping method selected:

| Destination / Product Type | Estimated Delivery Time |
| :— | :— |
| **North America (US / Canada)** | 5 – 12 Business Days |
| **Europe & UK** | 7 – 15 Business Days |
| **Australia & New Zealand** | 7 – 14 Business Days |
| **Rest of the World** | 10 – 25 Business Days |

> *Note: Delivery times are estimates and may vary slightly due to customs clearance, holiday seasons, or remote delivery locations.*

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### 3. DISCREET PACKAGING & PRIVACY GUARANTEE
We fully respect your privacy. All orders are packed in **100% plain, discreet packaging**:
* No adult-related labels, logos, or product descriptions will appear on the exterior of the box.
* The shipping label will only display necessary postal information and generic sender details.

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### 4. SHIPPING CARRIERS
We partner with major international and local courier services to ensure safe and reliable delivery, including:
* **Global Express:** DHL, FedEx, UPS, EMS
* **Local Post & Freight:** Direct line couriers, local postal operators, and specialized heavy-freight logistics (for full-sized dolls).

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### 5. ORDER TRACKING
You can easily track the status of your order:
1. Check the tracking link sent in your shipping confirmation email.
2. Visit our website and use the **Track Your Order** page by entering your order number and email address.

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### 6. CUSTOMS, DUTIES & TAXES
Customers are responsible for any customs fees, import duties, or local taxes assessed by their country’s customs authority, unless otherwise specified at checkout.

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### 7. CONTACT US
If you have any questions regarding the shipping status of your order, please contact our support team:
* **Website:** https://lovedollc.com
* **Email:** Andy@lovedollc.com